Hostverge Support
Last Update 10 maanden geleden
If your WordPress panel doesn't load, there are several potential causes and solutions you can try:
1. Database Connection Issues:Ensure that the database details in your `wp-config.php` file are correct. You can access this file using FTP or via the File Manager. The database connection details should be in the following format:```define( 'DB_NAME', 'database_name_here' );define( 'DB_USER', 'username_here' );define( 'DB_PASSWORD', 'password_here' );define( 'DB_HOST', 'localhost' );```Verify these details against the information in the MySQL Databases area in your HostVerge control panel.
2. Website Errors:Check for any 500 errors, which are critical errors that can prevent the WordPress CLI from running. These errors are reported directly to the Error Logs area of your package. You can follow the guide on how to check and debug ‘Error 500’.
3. Must-Use Plugins:Sometimes, a plugin on the site can interfere with the platform’s ability to detect your WordPress install. This is often caused by must-use plugins (mu-plugins). Try disabling these plugins to see if it resolves the issue.
4. WordPress Debug Mode:Enable WordPress Debug Mode to diagnose the problem. Edit the `wp-config.php` file and change the following line:```define('WP_DEBUG', false);```to:```define('WP_DEBUG', true);```Reload the WordPress site to display the cause of the critical error. Once you have identified and fixed the issue, remember to disable debug mode by setting the string back to 'false'.
5. Elementor Safe Mode:If you are using Elementor, there might be a conflict with other installed plugins or themes. Activate Elementor’s Safe Mode to load Elementor’s tools without loading any other themes or plugins. This can help you determine if the problem is with other plugins or themes on the site.
If none of these solutions resolve the issue, you may need to consider other potential causes, such as missing core files, PHP errors, or corrupted databases.
