I've reached my mailbox quota size. What can I do?

Hostverge Support

Last Update a year ago

With Hostverge, all mailboxes have 10 GB of data storage. It's unlikely that you should ever fill this out unless you're receiving a large amount of mail or have a lot of emails with large attachments.


All the emails and attachments you have in your mailbox are stored on a server, and each mailbox is given a specified amount of space on the server, 10 GB in the case of Hostverge. You won't be able to receive emails after the emails and their associated data have filled that space.


To check your mailbox usage:

  • Log in to cp.hostverge.com and go to Email Accounts.
  • Locate your mailbox and the usage will be displayed next to it.

Steps to free up more space in your mailbox:

  • Delete emails from your Trash folder. When emails are deleted from your inbox or other folders, they will go to your trash. These emails are still accessible to you and are recoverable but are still taking up room on the server, so are using your mailboxes storage space. Once you delete emails from your trash, they are gone completely. After this, they’re no longer recoverable so only delete emails you’re sure you don’t need.
  • Create a local backup of your emails. This will depend on the mail client you are using to view your emails, but most modern mail clients include an option to create a backup of your mailbox, which you can then hold on to your computer. You can find a guide to doing this in Outlook here.
  • You can also remove your sent emails if you no longer need a copy yourself. Deleting emails from your sent folder will not remove them from the recipient's inbox but will free up space on our server for your mailbox

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